Scottsdale
Animal Hoarding Cleanup Services

During one of our family’s most difficult moments, Bio-One helped us with speed, professionalism and empathy. A huge thanks to Ethan and Michelle who are are super human in both heart and their ability to get a very daunting job completed. Thank you 🙏🏻.

Wish I could give no stars. Josh the owner of the company literally threatened me saying he was going to ""send someone mean"" to my house. Reason being is the original employee he sent did a terrible job - worse than a regular house maid would clean... that being said he was a nice guy and I didn't want to make anyone feel bad or get anyone in trouble however, he did not do a thorough and good job of cleaning and I did not want him to come back the next day. I was making this request to Josh when he laughed at me and said ""fine I guess I'll send someone mean to your house"" Speaking to someone like that (who is clearly in crisis if you're hiring this kind of company) is completely unprofessional, non empathetic, and uncalled for. I would expect a higher level of professionalism and kindness from a company that deals with crisis clean up. If this is how the owner of the entire company treats people I can only imagine that the entire company is run this way....

Upon calling bio-one I was greeted by a women named karizma. I was taken away by the professionalism the receptionist had, I believe she told me she had just started with the company a couple of weeks now but I can already tell it will be a pleasure talking with her if ever needed again! Thank you for helping out! When the crew arrived there was 3 people tackling this big project. One of these boys and I believe his name was Cayden, stood out to me because he seemed well trained with how knowledgeable and professional he well. He put so much care and respect into his work you couldn’t tell that anything took place. I’ll be sure to request for him if ever there is a next time that needs to be handled just RIGHT .

"I wanted to share with anyone who is interested in working with a reputable, reliable, exceedingly professional and affordable decontamination company that Bio-One Scottsdale is a fantastic organization with which to do business. Recently my wife and I purchased a home in the North Valley that had been occupied by owners with two large pitbull's that had saturated the small backyard in both urine and feces. After consulting with Chris of Bio-One he thoroughly explained the process that his company utilizes to address situation such as mine, made professional recommendations to help save me cost, and was exceptionally communicative and flexible in working around my schedule. Prior to the day of service I had a landscaping company assist with gutting the backyard of all vegetation in preparation for the visit from Bio-One. Unfortunately the landscaping company had failed to remove vines that had overgrown into a neighbors property at the time that the vines were being excavated. When Chris arrived at my home to perform the service I had not yet arrived and he was confronted by my neighbor who was concerned about the vines on their side of the wall that had not been removed. Chris took it upon himself to remove the vines with my assistance once I arrived and went above and beyond when he bagged up the debris and placed it in my backyard for easy removal. He did all of this while still performing an excellent service to decontaminate and deodorize the soil in our new backyard. Chris and Bio-One now have a customer for life and one who will go to bat on their behalf as an excellent service provider who goes above and beyond for their customers. Simply exceptional."

Bio One was a life saver. Specifically Ethan and Michelle. They were thorough, friendly, extremely hard working, and got the job done without a sigh. We are very grateful for them and their hard work. Would definitely work with them again.